[customers][bpo and cx outcomes]

Built for the floorsthat run on calls

Collections, sales and support teams use Qualia Bits to put AI on the phone, score every call and answer every chat, in the languages their customers actually speak.

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Trusted by

by the numbers

What runs on Qualia today

Counts from our platform across voice, CallPulse QA and AI chat.

[callpulse]

269,460

calls QA'd

[voice]

162,553

AI voice sessions since Apr 2026

[ai chat]

423,983

chats handled

[callpulse]

71,893

recordings analysed

[callpulse]

701

agents scored

[bpo floors]

~1,150

seats on 3 BPO floors

[pilots]

pilots

[ai chat]

businesses on AI chat

use cases

Where teams put us to work

[collections]

Collections

Reminder and follow-up calls in Hindi, English and Hinglish, with every promise-to-pay call scored so QA can audit what was said and logged.

voice aicallpulsedialer

Learn more →[sales]

Sales

Speed-to-lead calls that qualify inbound leads and book meetings, with the conversation summarised for your team.

voice ailead qualification

Learn more →[support]

Support

First-line calls and WhatsApp chats answered automatically, with hand-off to your agents and every conversation on one QA rubric.

voice aiai chatcallpulse

Learn more →[bpo floors]

BPO floors

100% call QA and coaching instead of 2% sampling: agents scored on every call, with dialer, voice and chat on one platform.

callpulsecall center os

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[listen]

Hear our AI on a real call

No actors, no script read aloud. Press play on calls our voice agent handled on its own.

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[your floor]

Put it on your own floor

See it live on your floor. Book 30 minutes and we set up a live AI call on your use case.

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