Your AI call center,live in days, not months

AI that calls, talks, listens and follows so your team closes more with less.

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Qualia In Action

See How the AutomatedBPO Stack Works

Discover how AI Dialer, Voice AI, CallPulse, Insights AI, and UltraChat work together to automate customer conversations from start to finish.

Dashboard

Real-time status across every active product channel.

Live platform feed active
Calls Run Today
228 +18.2%
Chats Active
41 Inbound WhatsApp
Hot Leads Detected
19 Action required
AI Conversion Rate
23.3% Stable

One unified workspace

Qualia keeps a single stable sidebar across all four products so the surface never sprawls. Features outside your plan — like Compare — stay visible inside their category for contextual discovery.

Unified Activity FeedAll active sequences
12:08
Call ended · Fatima Sameer
QA scoring updated. 84 out of 100.
CALL
12:11
Objection detected · pricing plan
Flagged on an active WhatsApp thread by the AI agent.
CHAT
12:13
Hot lead triggered · John Davis
High-intent signal found in the latest call transcript.
INTEL
5/7
Finish setup
4 of 7 done
Voice Assistant CallPulse UltraChat Dial AI
Problem

Disconnected Tools CreateExpensive Conversations

Replace disconnected dialers, voice bots, QA tools, and WhatsApp automation with one AI-powered platform built to run your customer operations from end to end.

70%
Higher operational costs caused by repetitive manual work.
2%
Only a small fraction of calls are reviewed for quality.
4+ Apps
Dialer, QA, CRM, and messaging all live in separate systems.
Platform

One PlatformFour Intelligent Products

Qualia brings every stage of the customer conversation into one intelligent workspace. Launch campaigns, automate conversations, analyze every interaction, and continue engagement from a shared data layer.

Voice Assistant

Handle customer inquiries, qualify leads, collect information, and complete tasks in Hindi, English, and Hinglish.

Voice Assistant dashboard

UltraChat

Handle customer inquiries, qualify leads, collect information, and complete tasks in Hindi, English, and Hinglish.

UltraChat dashboard

CallPulse

Score 100% of calls, auto-update CRM fields, and surface ghost leads — in Hindi, English, and Hinglish.

CallPulse dashboard
See CallPulse

Dial AI

Handle customer inquiries, qualify leads, collect information, and complete tasks in Hindi, English, and Hinglish.

Dial AI dashboard
Insights AI

Insights AI

Insights AI transforms your customer conversation data into actionable answers. Simply ask a question in plain language and get the numbers behind it.

Insights AI chat preview
CallPulse

Your CRM should update itself after every call.

Review every call, score agents, update CRM fields, and surface missed revenue automatically.

No manual logging. No missed follow-ups.

Analyze Your Calls See It in Action

100%

call review

Review 100% of calls.

CRM

auto-update

Lead status, intent, next steps.

QA

quality score

Call quality analysis on every call.

Features

The Operating System for Modern Customer Conversations

Replace disconnected dialers, voice bots, QA tools, and WhatsApp automation with one AI-powered platform built to run your customer operations from end to end.

Voice Analytics

Transcribe, analyze and extract insights from every call

Workflow

Automate complex workflows with powerful no-code solutions

AI Call Timeline

Transcribe, analyze and extract insights from every call

Live KPI cards

Transcribe, analyze and extract insights from every call

FAQs

Frequently Asked Questions

No. Qualia's Voice AI is designed for natural conversations in Hindi, English, and Hinglish. You control the conversation flow and approve every script before deployment. If the AI reaches a situation it can't confidently handle, it can perform a warm handoff to a human agent with the conversation context intact.

Not at all. Qualia integrates with your existing CRM and telephony stack, adding an AI conversation layer on top so you keep the systems your team already knows.

CallPulse automatically scores 100% of calls against your QA rubric, surfacing objections, compliance risks, and coaching moments — instead of the 2% a manual team can review.

Yes. All data is encrypted in transit and at rest, with role-based access controls and region-based data residency options for regulated industries.

Most teams launch a first AI campaign within days. Import your contacts, connect a number, approve your script, and go live — no long implementation cycle required.

Solution

One Platform, Every ConversationFully Automated

Qualia brings AI Dialer, Voice AI, CallPulse, Insights, and UltraChat together on a shared data layer so every call is placed, analyzed, and followed up automatically from one workspace.

Feedbacks

Customer Stories

“

Qualia helped us reduce handle time by 45% while improving customer satisfaction across every channel. Our agents finally have one system instead of juggling multiple tools.

John Campbell
Operations Lead
“

Within three weeks, our AI workflows were answering routine inquiries automatically, allowing our team to focus on high-value conversations. The gains were immediate.

Michael Torres
Customer Success Director
“

We replaced four disconnected platforms with Qualia and finally gained complete visibility into every customer interaction. It feels like adding an entire operations team overnight.

Sarah Kim
Customer Success Director
“

Setup took days, not the months we budgeted for. The AI handles our first-line calls in Hindi and English, and every conversation is scored automatically for QA.

Priya Nair
Head of Support
“

Insights AI answers questions our analysts used to spend hours on. We ask in plain language and get the numbers behind every campaign instantly.

David Okafor
VP Operations
Trusted by
ELGiHyundai Construction EquipmentKirloskar Oil EnginesLighthousePARITata Tele Business ServicesTimes of IndiaWipro

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